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Secure payment guide

Tioman SpeedBoat Payment Methods

All accepted payment options for your Tanjung Gemok – Tioman speedboat booking: FPX online banking, Visa and Mastercard, Touch 'n Go, GrabPay, and Boost — all with zero processing fees and instant confirmation.

FPX recommended Visa & Mastercard TNG · GrabPay · Boost Zero processing fees
Payment Methods
5
FPX, Visa, Mastercard, Touch 'n Go, GrabPay, and Boost — all processed online with instant confirmation.
Confirmation Speed
Instant
All online payments are confirmed immediately upon successful transaction. E-ticket delivered within 5 minutes.
Processing Fees
Zero
Tioman SpeedBoat charges no payment processing fees. Price at checkout is always the final price.
All options side by side

Payment Methods at a Glance

Every payment method we accept, with processing times, fees, and receipt type. FPX is recommended for Malaysian travellers; cards suit international visitors.

FPX Online Banking
Recommended for Malaysians
Instant No fees
Receipt: Email + bank transaction record
Visa / Mastercard
Instant No fees from us
Receipt: Email confirmation
Touch 'n Go eWallet
Instant No fees
Receipt: Email confirmation
GrabPay
Instant No fees
Receipt: Email confirmation
Boost
Instant No fees
Receipt: Email confirmation
Recommended for Malaysians

FPX Online Banking

FPX connects directly to your Malaysian bank account — no card details required. The most secure and friction-free option for Malaysian travellers.

1
Select FPX at checkout. Choose “FPX Online Banking” from the payment options on the checkout page.
2
Choose your bank. Select your bank from the list of supported Malaysian banks.
3
Log in to online banking. You are redirected to your bank’s secure portal. Log in as normal.
4
Authorise the payment. Review the amount and confirm the transaction on your bank’s platform.
5
Return to confirmation. You are returned to Tioman SpeedBoat and your booking confirmation and e-ticket are sent to your email.
Maybank CIMB Public Bank RHB Hong Leong Bank Bank Islam BSN AmBank Alliance Bank Bank Rakyat + all major Malaysian banks
Advantages
Why we recommend FPX
  • Instant payment confirmation
  • No card details required
  • Highest security — bank-level login
  • No processing fees from us
  • Widely available across all major Malaysian banks
Limitations
Things to know
  • Available for Malaysian bank accounts only
  • Your bank may impose daily transaction limits
  • Not available for foreign bank accounts or cards
For all travellers, including international

Credit & Debit Cards

Visa and Mastercard credit and debit cards are accepted for online booking. Foreign currency cards are welcome — your bank handles the exchange.

Cards Accepted
Credit and debit
  • Visa (credit and debit)
  • Mastercard (credit and debit)
  • American Express (subject to availability)
  • Malaysian and foreign-issued cards accepted
  • Card rewards and travel insurance benefits apply per your card terms
How It Works
3D Secure authentication
  • Select credit or debit card at checkout
  • Enter your card number, expiry, and CVV
  • Complete 3D Secure authentication (OTP from your bank)
  • Receive instant booking confirmation by email

Foreign cards: If your card is issued outside Malaysia, your bank will convert the MYR amount to your local currency at their exchange rate. A small foreign transaction fee may apply from your card issuer — this is separate from our pricing. If your card is declined, contact your bank to authorise international online transactions or try FPX / an e-wallet instead.

Mobile-first payment

E-Wallet Payments

Touch 'n Go, GrabPay, and Boost are all accepted for online checkout. Convenient on mobile, with instant confirmation and frequent cashback campaigns.

Touch 'n Go eWallet
Most popular in Malaysia
  • Pay with TNG balance or linked bank card
  • Instant confirmation upon payment
  • Works on TNG app — no separate sign-up
GrabPay
For Grab users in MY & SG
  • Linked to your existing Grab account
  • Pay with GrabPay balance or linked card
  • Available for users in Malaysia and Singapore
Boost
Cashback rewards
  • Pay with Boost balance or linked card
  • Instant confirmation upon payment
  • Cashback rewards subject to current campaigns

Registration note: Most Malaysian e-wallets require a Malaysian phone number for registration. Singaporean GrabPay users can use their SG Grab account. If you are an international visitor without an e-wallet account, we recommend FPX (if you have a Malaysian bank account) or a Visa/Mastercard card.

Singaporean and international travellers

Foreign Currency & International Payment

All prices are listed in MYR (Malaysian Ringgit). Foreign Visa and Mastercard cards are accepted online — your bank converts at their exchange rate.

Online Booking
Best for international travellers
  • Prices displayed in MYR — your bank converts at checkout
  • Visa and Mastercard in any currency are accepted
  • Singaporean GrabPay accepted via the Grab app
  • Your card issuer sets the exchange rate — rates vary by bank
  • Some cards charge a small foreign transaction fee — check with your bank
Your data is protected

Payment Security

All online payments are processed through a bank-grade encrypted gateway. We never store your card details on our servers.

What We Store
  • Last 4 digits of card (for refund identification only)
  • Payment gateway transaction reference
  • Booking confirmation from our payment processor
  • Payment method type (FPX, card, e-wallet)
What We Never Store
  • Full credit or debit card numbers
  • CVV or CVC security codes
  • Bank login credentials
  • OTP or 3D Secure authentication codes
Security Standards
  • 256-bit SSL encrypted payment gateway
  • PCI DSS compliant payment processor
  • 3D Secure authentication for card payments
  • Bank-level security for FPX transactions

Suspicious activity on your booking? Contact us immediately: 60198301228 or WhatsApp

If something goes wrong

Payment Failure Troubleshooting

Most payment failures are resolved quickly. Work through these steps before contacting us — the most common causes are bank-side, not gateway errors.

01
Check Your Balance
Verify that your account or e-wallet has sufficient funds. FPX and e-wallet payments fail immediately if the balance is too low.
02
Daily Transaction Limit
Many banks impose a daily online transaction limit. Contact your bank to raise the limit or reset it for the day if you have hit your cap.
03
Bank Security Flag
Banks sometimes block unfamiliar online merchants. Call your bank to whitelist the transaction, or use FPX as an alternative (for Malaysian accounts).
04
Online / International Not Enabled
Some cards require online purchases or international transactions to be enabled through your bank’s app or a phone call. Verify your card settings.
05
Wrong CVV or Expired OTP
Double-check your CVV (3 digits on card back) and ensure you complete the 3D Secure OTP within the time limit before it expires.
06
Still Failing? Contact Us
If all else fails, call 60198301228 or WhatsApp us and we will assist you with an alternative method.
For your records

Receipts & Invoices

Every online payment generates an email receipt automatically. Tax invoices for corporate expense claims are available on request.

Standard E-Receipt
Sent automatically to your email address upon successful payment. Includes booking reference, travel details, amount paid, and payment method. Sufficient for personal expense records and most employer reimbursements.
Tax Invoice
Available for corporate and business expense claims. Request via Manage Booking or email hello@tiomanspeedboat.com with your booking reference. Tax invoices include Malaysian tax information required for formal accounting.
Group & Multiple Receipts
For groups where individual receipts are required for separate reimbursement, contact us in advance. Email hello@tiomanspeedboat.com or call 60198301228 and we will arrange individual documentation.
Common questions

Frequently Asked Questions

Does Tioman SpeedBoat accept credit cards?
Yes. We accept Visa and Mastercard credit and debit cards through our secure online payment gateway. American Express may also be available subject to current arrangements.
Can I pay with Touch 'n Go?
Yes. Touch 'n Go eWallet is one of our accepted online payment methods. Use your TNG balance or linked bank card for instant confirmation.
Are there any fees for online payment?
No. Tioman SpeedBoat does not charge any payment processing fees. The price you see at checkout is the final price. Your bank may add foreign exchange fees if you use a foreign card.
Is online payment secure?
Yes. All online payments are processed through a 256-bit SSL encrypted gateway. We are PCI DSS compliant and use 3D Secure authentication for card payments.
Can I pay in Singapore Dollars or other foreign currencies?
All prices are in MYR (Malaysian Ringgit). Credit and debit card payments in a foreign currency are converted by your card issuer at their prevailing exchange rate.
What if my payment fails?
Common causes include insufficient funds, a daily transaction limit, or your bank flagging the transaction as a security precaution. Contact your bank to authorise the transaction, or try an alternative method such as FPX if a card payment fails. Call us at 60198301228 if you need further assistance.
Can I split payment between multiple methods?
Online checkout requires a single payment per transaction. For split-payment arrangements, contact us at 60198301228 and we will assist you.
How do I get a tax invoice for corporate reimbursement?
Request a tax invoice via /manage/ or email hello@tiomanspeedboat.com with your booking reference. Tax invoices include all required Malaysian tax information for expense claims.

Payment question or issue?

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Ready to book?

Choose FPX, card, or e-wallet at checkout — all options have instant confirmation and zero processing fees. Lock in your seat online today.

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